This client is a partner that our team has always been impressed with - SLB. Maybe everyone is more familiar with their previous name Schlumberger, which is one of the largest companies in the field of energy technology in the world.
I remember that when we first contacted them, we were actually under a lot of pressure. After all, large international companies like this have very strict requirements on products, processes, and even documents. But to be honest, it is such clients that make our team very motivated every step of the way.
From initial inquiry to sample confirmation, and then to batch orders, we cooperated very closely throughout the whole process. Their technical team is very professional and the questions are very detailed. Our technicians are basically on call at any time, responding to questions as soon as possible, and handling emails even late at night. We even made several rounds of small optimizations in product structure according to the needs of their project. In the end, not only was it delivered on time, but the customer also wrote a special email to express their recognition of our cooperation efficiency.
This experience is actually quite fulfilling, and it also makes us more confident to face more high-standard international customers.
If you are learning about our company now, or are considering finding a reliable long-term partner, you can actually start with a communication like SLB did. We will then use practical actions to tell you that Dongsheng Machinery is indeed trustworthy.